ARIHANT MOBILE

Terms

— TERMS & CONDITIONS —

(Full Content)

1. Introduction

Welcome to Arihant Mobile Shopee, operated under the business name ARIHANT MOBILE, located at 111 A Mangalwar Peth, Bhor, Pune – 412206, Maharashtra, India.

These Terms and Conditions (“Terms”) govern your access to and use of our website, retail services, digital communication channels including WhatsApp Official API and Rich Communication Services (RCS), and any related products or services offered by Arihant Mobile Shopee (collectively referred to as “Services”).

By accessing, browsing, purchasing, subscribing, or interacting with our Services, you agree to comply with and be legally bound by these Terms in accordance with applicable Indian laws.

If you do not agree with any part of these Terms, please refrain from using our Services.

2. Definitions

For the purpose of these Terms:

  • “Company”, “We”, “Our”, “Us” refers to ARIHANT MOBILE / Arihant Mobile Shopee.
  • “User”, “Customer”, “You”, “Your” refers to any individual or entity accessing or using our Services.
  • “Services” includes retail sale of mobile phones, accessories, repairs, digital support, promotional communications, and messaging via WhatsApp Official API or RCS.
  • “Platform” refers to our website, social media pages, WhatsApp Business account, RCS channels, and associated systems.
  • “Applicable Law” refers to laws of India including the Information Technology Act, 2000 and related rules.

3. Acceptance of Terms

By using our Services, you confirm that:

  • You have read and understood these Terms.
  • You agree to be legally bound by them.
  • You are legally capable of entering into a binding contract under Indian law.

Continued use of our Services constitutes ongoing acceptance of these Terms.

4. Description of Services

Arihant Mobile Shopee provides:

  • Retail sale of mobile phones and accessories
  • Mobile repair and servicing
  • Device upgrades and exchange services
  • Customer support assistance
  • Promotional communications via WhatsApp & RCS
  • Order confirmations and service updates

We reserve the right to modify, suspend, or discontinue any Service without prior notice.

5. Eligibility

To use our Services:

  • You must be at least 18 years old.
  • You must provide accurate and complete information.
  • You must not use our Services for unlawful purposes.

We reserve the right to deny service if eligibility requirements are not met.

6. Account Registration

Certain services may require:

  • Mobile number verification
  • OTP authentication
  • Providing contact details

You agree to:

  • Provide accurate information
  • Maintain confidentiality of login/OTP details
  • Notify us immediately of unauthorized access

We are not responsible for misuse caused by your negligence.

7. User Responsibilities

You agree not to:

  • Use our platform for illegal activities
  • Send abusive, defamatory, or harmful content
  • Violate Meta or telecom communication guidelines
  • Attempt unauthorized system access

Any violation may result in termination and legal action.

8. Payment & Billing Terms

All prices are displayed in INR.

  • Payments must be made through approved modes.
  • Invoices will be issued for purchases.
  • GST, if applicable, will be charged as per law.
  • We reserve the right to revise pricing without prior notice.

Refunds and returns will be governed by our return policy communicated at the time of purchase.

9. Subscription Renewal & Termination

If promotional or service subscription plans are introduced:

  • Renewal terms will be clearly stated.
  • Users may opt out by contacting us.
  • We reserve the right to suspend services for non-payment.

Termination does not waive outstanding payment obligations.

10. Use of WhatsApp Official API & RCS

Arihant Mobile Shopee uses:

  • Meta WhatsApp Official Business API
  • RCS (Rich Communication Services)

All communications:

  • Are consent-based
  • Comply with Meta Business Messaging Policies
  • Follow TRAI telecom regulations

Users may opt out anytime by replying “STOP” or contacting us.

We do not send unsolicited spam messages.

11. Message Delivery & Compliance Policy

Message delivery:

  • Depends on telecom operators and third-party platforms.
  • Is not guaranteed at all times.
  • May be delayed due to network issues.

We strictly comply with:

  • Meta Commerce & Messaging Policies
  • IT Act 2000
  • Indian data protection standards

Any misuse of messaging channels may lead to permanent blocking.

12. Intellectual Property Rights

All content including:

  • Logos
  • Branding
  • Website text
  • Marketing materials

Are the exclusive property of Arihant Mobile Shopee.

Unauthorized reproduction, distribution, or modification is prohibited.

13. Confidentiality

Any personal or transactional information shared with us will be handled confidentially and in accordance with our Privacy Policy.

Users must also maintain confidentiality of proprietary business information received from us.

14. Disclaimer of Warranties

Services are provided on an “as-is” and “as-available” basis.

We do not guarantee:

  • Continuous availability
  • Error-free operation
  • Uninterrupted message delivery

Manufacturer warranties apply separately to products sold.

15. Limitation of Liability

To the maximum extent permitted by Indian law:

Arihant Mobile Shopee shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Service interruptions
  • Third-party failures

Total liability shall not exceed the amount paid for the specific product/service.

16. Indemnification

You agree to indemnify and hold harmless Arihant Mobile Shopee from:

  • Claims arising from misuse
  • Violation of these Terms
  • Legal non-compliance

Including legal costs and damages.

17. Governing Law (India)

These Terms are governed by:

  • Laws of India
  • IT Act 2000
  • Applicable Maharashtra jurisdiction

Courts located in Pune, Maharashtra shall have exclusive jurisdiction.

18. Changes to Terms

We reserve the right to update these Terms at any time.

Updated versions will be posted on our website with revised effective dates.

Continued use constitutes acceptance of revised Terms.

19. Contact Information

ARIHANT MOBILE / Arihant Mobile Shopee
111 A Mangalwar Peth
Bhor, Pune – 412206
Phone: 9623452345
Email: arihantmobilebhor@gmail.com